I've recommended this as a great book shop -- and it is in terms of offerings. However, the people working the counter are not particularly effusive, but until today I was able to overlook this. But today whoever was working hung up on me in the middle of questions. Twice. Frustrated, I called back but found he was now refusing to answer. I called back periodically during the afternoon, not getting an answer. But then, I began getting messages from this guy -- telling me I should go kill myself, and that he had looked up my address in their records and knew where I lived!
Customer service by the psychopathic! Maybe don't shop there after all.