So...

By -
It turns out that being violently abusive to your customers is NOT a good business practice!


Comments

  1. Anonymous6:02 PM

    The other side of the story, from store manager Jed Hershon:

    "For the record, I have many customers who like me fine, it's usually the really demanding, childish, touchy people with an enormously warped sense of their own importance who get upset when not treated as royalty...the complaints are few, except for blogs where people can anonymously whine and 'get even' in their tiny minds."

    Source: http://www.brooklynpaper.com/stories/34/19/dtg_bookstoreclosed_2011_5_13_bk.html (comments section)

    Sounds like they've got your number, bra. ahahahahaha

    ReplyDelete
  2. gcallah6:40 PM

    Bra?

    In any case, Jed worked every day in a cloud of marijuana smoke and alcohol fumes. As people in the article comments section said:

    "Jed is getting what he deserves. Always has been a bitter person to deal with."

    "Jed, almost everyone I know who went to your bookstore mentioned the same thing - that you were more concerned with having another cigarette than any kind of actual customer service. I always got the sense that you didn't really care."

    "ALMOST EVERYONE" said this. Isn't it funny that so many other customers had the same problems as me, PEOPLE STOPPED COMING IN THE STORE, as Jed admits, the store had to go out of business... but the problem was with ME!

    I think the problem is that Jed thought ANY requests for service were demanding and childish!

    ReplyDelete
  3. gcallah7:01 PM

    Think about it, FPS Doug: When they opened, they were doing great. But gradually, one after another, all of their customers disappeared. Finally, they lost so many customers they had to shut down.

    Hmmm... what could that mean?

    ReplyDelete

Post a Comment

Popular posts from this blog

"Pre-Galilean" Foolishness

By -
 I am currently reading The Master and His Emissary , which appears to be an excellent book. ("Appears" because I don't know the neuroscience literature well enough to say for sure, yet.) But then on page 186 I find: "Asking cognition, however, to give a perspective on the relationship between cognition and affect is like asking astronomer in the pre-Galilean geocentric world, whether, in his opinion, the sun moves round the earth of the earth around the sun. To ask a question alone would be enough to label one as mad." OK, this is garbage. First of all, it should be pre-Copernican, not pre-Galilean. But much worse is that people have seriously been considering heliocentrism for many centuries before Copernicus. Aristarchus had proposed a heliocentric model in the 4th-century BC. It had generally been considered wrong, but not "mad." (And wrong for scientific reasons: Why, for instance, did we not observe stellar parallax?) And when Copernicus propose...
Read more

Libertarians, My Libertarians!

By -
Cruel to be kind means that I love you . Because, while I think you are mistaken, your hearts are in the right place -- yes, even you, Silas --  unlike some people . This Breitbart fellow (discussed in the link above), by all appearances, deliberately doctored a video of Shirley Sherrod to make her remarks appear virulently racist, when they had, in fact, the opposite import. I heard that at a recent Austrian conference, some folks were talking about "Callahan's conservative turn." While that description is not entirely inaccurate, I must say that a lot of these people who today call themselves conservative give me the heebie-jeebies.
Read more